All members of our association are trusted companies who can go on a dialogue with a client in case of a dispute. We carefully select participants. The main thing for membership is not the absence of problems, but the ability to solve them.

Many brokers' clients find themselves in problematic situations due to a lack of knowledge of their rights and obligations of the broker. All cases are open and public, everyone can familiarize themselves with them and find the actual method of solving their own problems.

We are constantly updating information about companies that harm our customers intentionally, even if such companies were previously included in the list of members of the association - they will be permanently excluded! Reputation is hard to earn and easy to lose!

Everyone can participate in the consideration of customer complaints, provided that they adequately express their thoughts and the relevance of the information provided.